Shipping policy

How delivery works

All products are instant digital downloads. Nothing is shipped.

1. Complete checkout. Payment is handled securely by Shopify.
2. Your download links are emailed right away to the address you used at checkout.
3. The same links are listed in your account under Orders. Check your spam or promotions folder if you do not see them within a few minutes.

What you receive:

• Spreadsheets: a ZIP with the Excel workbook (XLSX), a one-click Google Sheets copy link, and a PDF quick start guide.
• Digital planners: a ZIP of hyperlinked PDFs for GoodNotes, Notability and other PDF apps (and stickers where included).
• Each product page lists the exact formats, file sizes and compatible software.

Download tips:

• Download on a computer or tablet and unzip before importing. On iPad, tap the ZIP in the Files app to unzip.
• Your download links can be used several times. If a link stops working or a download fails, email us and we will send a new one.

Shipping costs and times: none. Delivery is instant and free worldwide.

Not received? Email thefreemindcollective@gmail.com with your order number. Undelivered files are always covered, see the Refund policy.